Frequently Asked Questions
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We aim to send all packages out within 48 hours of payment.
All orders are shipped via courier and the postal service aims to deliver the next working day. Please note that delivery times are ultimately outside our control, and delays can sometimes occur.Rural Delivery addresses may take a little longer, so please allow a few extra days for your kit to find its way to you.
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Currently, we ship within New Zealand only to ensure the best quality and service for our customers.
We’re on a mission to make creative self-care accessible, and we’re inspired to grow and expand our shipping options internationally in the future.
If you have questions about international orders or would like to express interest, please reach out- we’d love to hear from you! -
We’re always excited to partner with shops, wellness spaces, mental health organisations and mindful brands that align with our values. If you're looking to offer meaningful, beautifully crafted kits that foster self-care and connection, we’d love to hear from you.
Reach out for our wholesale catalogue- let’s grow something beautiful together.
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We love connecting with like-hearted creators, brands, and communities who share our values of emotional wellness, creative self-care and thoughtfully curated gifting.
Whether you're an artist, therapist, care package curator or content creator with a vision, we're open to meaningful collaborations that feel authentic and creatively aligned.
Reach out with your idea- we’d love to explore how our offerings can support your community.
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We offer a 10% discount on orders over $150 for those creating space for group connection, creative rituals, or collective self-care- whether it's a celebration, wellness retreat, community circle or cozy craft night with friends.
It’s our way of helping make shared creativity and emotional nourishment more accessible.
Just let us know a bit about your gathering when you reach out- we’d love to support your event with something meaningful.
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Mood Muse is designed as a gentle, accessible way to engage in emotionally guided, creative self care activities from home.
However, Mood Muse is not a replacement for traditional therapy or professional mental health support. If you’re feeling overwhelmed or need additional help, we encourage you to reach out to a qualified therapist or support service.
Your wellbeing matters, and we’re here to complement, not replace the care you may need.
Many people use Mood Muse kits in addition to talk therapy or other healing practices. Therapists may even recommend creative practices as a way to deepen self-awareness between sessions.
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In our busy, digital world, it’s easy to feel disconnected from our bodies. Creating art gives shape to feelings that words can’t always capture. Blending colours, molding clay and holding materials- these small, tactile moments help ground us, soothe the senses, and calm the nervous system.
When you approach art making as a mindful, embodied practice, you invite yourself to:
Ease stress
Find balance in your emotions
Deepen your connection with yourself
Nurture self-compassion and gentle awareness
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Absolutely not- there’s no “right way” to use a Mood Muse kit. These kits are for everyone, especially if you’re feeling a little disconnected from yourself.
Each kit is designed around a specific emotional theme- simply choose the one that resonates with you and let it guide your experience. Inside, you’ll find everything you need, with step-by-step instructions and gentle mindful prompts to help you stay grounded in the moment.
No decision fatigue here - just let your mood be your muse.
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We understand that during times of grief, financial priorities often shift as you focus on caring for yourself and your loved ones. To help make our kits more accessible when you need them most, we offer a grief discount.
If you’re navigating loss and would benefit from a little creative self-care but funds feel tight, please reach out to learn more about how we can support you.
Our hope is to gently accompany you through healing with accessible tools that nurture your emotional wellbeing.